Feel free to contact us by phone or email. Feel free to write to us using our contact form.
For patients
Good questions? Good answers! In the following, we answer all questions about medical cannabis.
Apply for a patient card now.
We are looking forward to your request!
Please note: If you already have a card, it is NOT necessary to order a new card with every new recipe!
Frequently asked questions
Do you offer help with the application process?
We are always available to answer any questions you may have. For detailed assistance, please contact our cooperation partner Kanna Medics. To do this, visit our website www.cannabistherapie.net - There you can reach our partner: Kanna Medics offers an easy-to-use application tool, which you can fill out together with your doctor.
What do I have to do if I have the impression that my medicine is deficient?
If you have problems with your medicine, please contact your pharmacy immediately. Your pharmacy specialist will contact the manufacturer directly and, if necessary, can initiate a return process.
I am a cannabis patient — Can I buy my medicine directly from Four 20 Pharma?
No Unfortunately, this is not yet possible. You can only buy Four 20 Pharma products through prescriptions and a pharmacy.
Can I see online at Four 20 Pharma what you offer and what it costs?
No Due to legal requirements, this information is only available to medical professionals via our DocCheck area.
Are cannabinoids the only active ingredient in cannabis?
No In addition to the main cannabinoids THC and CBD, there are also a variety of other cannabinoids. Other ingredients include terpenes, esters, thiolates, thiols and flavonoids.
What about interactions with other drugs?
Please talk to your treating doctor about possible side effects or interactions.
I have questions about my medicine - Can I get advice from Four 20 Pharma?
Full medical advice can only be provided by the doctor. Due to legal regulations, we are not able to provide this advice independently.
Which type is right for me?
As part of your treatment, your doctor can help you identify a suitable cannabis supplement. Due to the complexity of effects, it is not possible to make a general statement here.